Manage and track BIM issues with BCF

Q: Can I track overdue issues?

Yes. The Overdue preset keeps issues whose due date has passed and whose status is not closed. An issue without a due date is not included in this preset.

A BIM issue only helps when the team can find it, see who owns it and understand what still needs attention. In SeveUp App, BCF issues keep those details together with the relevant model context. The « Issues » page gives you a tenant-wide view, while the viewer’s Issues tab lets you work with a model and its visual context.

You can search by reference or title, filter open and overdue items, inspect available boards and open an issue in the viewer when its source model is known. Issues synchronised from Trimble or Catenda can also appear in the list, with their source and editing limits shown beside them.

BCF issue: A tracked BCF object with a title, status, assignee, due date and one or more viewpoints.
Board: The group in which issues are displayed. A board can belong to a SeveUp root folder or come from a synchronised source.
Viewpoint: The camera, selection and some visibility settings attached to an issue. A thumbnail may also be available.

Before you start

Sign in to SeveUp App and load the model relevant to your work. To reopen an issue in the viewer, its source model must be known and its identifiers must allow SeveUp to restore the relevant context. Without a loaded model, SeveUp cannot file a new issue in a board.

If you need to import a package, prepare a .bcf or .bcfzip file supported by the import shown in the viewer. The import accepts BCF 2.1 or 3.0 packages. The file is uploaded as an attachment before the server creates or updates the package items.

Review the issue queue

Go to the « Issues » page. Its header shows the total number of loaded issues and the number assigned to you that are not closed. The list includes available boards, including SeveUp boards and boards synchronised from Trimble or Catenda.

The page shows more than issue titles. A row can include the reference, title, status, priority, assignee, storey, due date, comment count and board. A viewpoint thumbnail appears when available. Otherwise, the interface says that the thumbnail is unavailable.

Issues page showing the issue list, filters, counters, and import and export cards — The Issues page brings together the queue, saved filters and available exports.

Choose a preset
In the list toolbar, select All, My issues, Open or Overdue. « My issues » keeps issues assigned to you that are not closed. « Open » excludes issues whose status is of type CLOSED. An issue with an unknown status is not treated as closed.
Select a board
When several boards are available, open the Board selector and choose All boards or the board you want to inspect. Boards from Trimble or Catenda are identified in the list. Their content may be read-only in SeveUp.
Search a reference or title
Enter a term in Search (reference, title). The search checks the reference, title and description when one exists. It changes the visible result only; it does not change issue data.
Open the viewer
On a row linked to a model, click Open in the viewer. SeveUp opens the viewer with the issue and its viewpoint when the model link is available. If the source model is unknown, « Origin model unknown » replaces the button.

The three dashboard counters also provide quick views for open issues, overdue issues and issues assigned to you. The status groups cover all loaded issues, while the assignee and storey groups describe only the loaded open issues. The list can be truncated; when that happens, the page shows the displayed count and the total, with the most recent issues in the result.

Save a filter

Named filters can follow your account from one device to another. After choosing a preset, board and search text, click Save this filter. Enter the requested name in the « Filter name » prompt.

The filter appears in the saved-filter bar. Click its name to apply its choices again. To remove it, click the button whose generated label is « Delete the filter “{name}” », with {name} replaced by the filter name. An empty name is not saved, and the page keeps no more than twenty filters.

When the server cannot be reached, SeveUp displays a warning and keeps the browser copy only. A failed account save does not remove that local copy. Try again after the server connection is available.

Import a BCF package

Import does not start from the import card on the global page. That card explains that the operation is performed from the model viewer, in the Issues tab. Open the relevant model, then choose the Issues tab and the Import .bcfzip action.

The package is first uploaded as an attachment. SeveUp then calls the import service with the file identifier and selected model. The report can show created issues, updates, viewpoints, comments, thumbnails and warnings. Issues are filed in the root-folder board of the model, with imported viewpoints and thumbnails when they are present.

Open the Issues tab
In the model viewer, click Issues. Check that the model receiving the package is the one currently open.
Import the package
Click Import .bcfzip, then choose the .bcf or .bcfzip file. The « Importing… » message shows that processing has started.
Read the report
When processing ends, review the import report. It separates created issues, updates and viewpoints. Warnings can identify items to check, including GlobalIds missing from the latest revision.

If the package cannot be read, SeveUp shows an error with the reason returned by processing. A general error says that the BCF import failed. A model without processed data cannot be checked for GlobalIds; the report says that instead of claiming that those identifiers are missing.

Export issues and comments

The « Export » card on the « Issues » page provides three downloads. Click Export .bcfzip (BCF 2.1) to download issues as BCF 2.1. Click Export issues to download issues, or Export comments to download comments separately.

The BCF export can cover open models, one board or the whole tenant depending on the export context. The global page provides the tenant-level access. Issues and comments remain separate data sets in the two dedicated actions.

What can go wrong

The list will not load

A loading error can come from an expired session or a connection problem. If the message says that the session has expired, sign in again. Otherwise, click Retry. The page does not replace an error with an empty list.

No issue matches the filters

The message « No issue matches these filters » means that loaded issues exist, but none match the preset, board or search text. Choose All and clear the search to return to a broader view.

An issue has no viewer link

An issue without a known source model cannot show the « Open in the viewer » button. It remains visible in the list, but SeveUp displays « Origin model unknown ».

A synchronised issue is read-only

Trimble and Catenda boards are marked with their source. A synchronised issue can be viewed from the list, but it cannot be edited in SeveUp until the corresponding sending capability is delivered.

The import reports missing GlobalIds

A report can count GlobalIds that are absent from the latest revision. This describes the check SeveUp performed against the model’s processed data. If that data does not exist yet, the report says that the GlobalIds were not checked.

FAQ

Does SeveUp App create BCF issues inside an imported package?

SeveUp App imports a BCF package from the viewer and files its issues in the model’s board. It can also create an issue from a current viewer view, including its camera, selection, section and thumbnail when available. This page does not describe free-form annotation of a BCF file outside those flows.

Can I track overdue issues?

Yes. The Overdue preset keeps issues whose due date has passed and whose status is not closed. An issue without a due date is not included in this preset.

Are saved filters available on my other devices?

Yes, when they are saved to your account. If the server cannot be reached, SeveUp uses a browser-only fallback and displays that limitation on the page.

What can I export?

The page lets you export a « .bcfzip (BCF 2.1) » package, issues or comments. The actions are separate so you can download only the data type you need.

Your feedback

Did this page help you find, filter or export an issue? Use the help feedback widget to report what was missing or what slowed you down. A precise note about a label or error state helps decide which part of the procedure should be clarified.

This page covers the global issue queue, filters, viewer-based import and available exports. Related topics will be added to the help linking structure once a matching page is published in both languages.

Manage and track BIM issues with BCF

Choose a preset

Select a board

Search a reference or title

Open the viewer

Open the Issues tab

Import the package

Read the report

Try it on your model